The interface makes it very easy to navigate - no need for technical knowledge or experience with this product! I have been able to use my own skillset as well as those from our team members which allows us all work together seamlessly without any issues at times when we might be spread out geographically.
This can cause some confusion if you are not familiar enough about how things function. It's an excellent platform for small businesses like ours where communication between teams isn't always straightforward but using TS really does help make everything run smoothly once everyone gets used to working off one shared copybook/documentation file etc.