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Review on ๐Ÿ–จ๏ธ Enhanced Brother HL-2170W 23ppm Laser Printer with Wireless and Wired Network Connectivity by Robert Moloney

Revainrating 5 out of 5

Great wireless printer - fantastic tech support (Mac users)

I couldn't get it to work with my Airport Express network. I followed the instructions in the manual, but my iMac (running Leopard) could not "see" the printer on my Airport Express network. Letters to technical support initially went unanswered. I ended up calling tech support (I thought it was a waste of time) but they were incredibly helpful - wait a minute! We got disconnected but the Brother tech support rep called me back ---- twice! There I made a mistake: 1) I didn't download the Leopard drivers from the Brother website. 2) I entered the wrong information on my Airport Express (make a note of the WiFi settings before you start the installation ).3) I didn't click the airport icon 4) I didn't "add" the wireless printer after the installation was complete. Now it works great and the USB cable is already sold on eBay. Print jobs were excellent---very sharp and clear. The printer itself is compact, with no paper drawers. I am very impressed with this printer and the technical support provided by Brother. This wireless printer comes highly recommended. PS: This computer can "reboot" if you need to start over (as described in the instructions).

Pros
  • GOLS certified
Cons
  • Minor issues