It's great to use if you have more than one person managing your profiles across all platforms at once! The support team are fantastic as well - they always respond quickly no matter what time of day it happens in Europe or US (or anywhere for this matters!). I love everything about them so far but there isn't much we dislike either really apart from perhaps some minor UI/UX tweaks here & there would be nice :) Really good software though which makes things easier when running several accounts under different names etc. We've been able to manage our Instagram profile using just 1 account manager instead 2 separate people doing their own thing. Also being easy enough for customers who might not know how these tools work yet can still enjoy similar benefits without having an over-extended staff member taking up too many hours each week working out where everyone should post next ;).