I really wanted to love this product. At first glance it's cute and the size was perfect for my 10lb Maltipoo. When it arrived it looked like the product was a return. The bag was taped shut (see photo). Upon closer inspection I understand why... there are tons of threads sticking out, very poor stitching (see photo) and hardware has rough edges (hard to see in the photos). As other reviewers have pointed out, there are also some issues with the wearer's body, which lacks the strength of other wearers. I'd say if you don't need a backpack, a carrier like the Pet Deluxe Pet Carrier is your best option (note: it's listed as a backpack but doesn't work as a backpack). If I hadn't traveled immediately I would have returned this stretcher for one not so worn. To be honest if only the tailoring and fittings were of better quality this would be a great bag. Update on my review: The owner was very prompt and helpful. He ships a new bag and goes through the pictures with his technician. For this reason I am increasing my rating from 3 to 4 stars. I wish every business owner to be as friendly and helpful as this one!
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