The ease of setup with no learning curve for our administrators was great! The support team were very helpful in training us how best we could use their product but also gave some good advice without being salesy at all - which I appreciate greatly as this can be difficult sometimes when you're trying something new especially during an implementation period such has occurred here over many months now!! We have been able solve quite alot problems related working from home/telecommuting etc by using Ontheneteoffice's remote access solution where previously it would not work due too poor internet connectivity or unreliable wifi connections (which are common issues).