Review on Ulanzi Phone Video Stabilizer Video Grapher by Dan Phillips

The product was delivered without a handle on the front because there is a wide end of the screw that the handle fits into. You can't move the part the way it's meant to be used, ie move the grip up and down to allow your phone to fit in the stand. It hurts to move this tiny screw up and down by hand. I wrote immediately and asked for the missing pen to be sent to me. So far I've only gotten an auto reply which doesn't quite make sense and asks me to return it if I'm unsatisfied. I'm not unhappy, I just need this little pen. This shouldn't be hard to fix at all. send me a pen shish