This boiler wasn't working after 6 months, I called Zojirushi support, they recommended me to buy the same brand cleaner that should solve the problem problem . I bought the air purifier and used it according to the directions I was told. Unfortunately it doesn't work yet. I call them again, they advised me to take my boiler to their customer service, I drove almost 1 hour to find a very small shop, a small part of which is owned by Zojirushi customer service. The seller told me to leave my boiler here and it could take a month to fix it. After more than a month the boiler was delivered to me, I was so glad that the problem was completely solved. But unfortunately only almost a year has passed, a year later the boiler didn't work either, this time it can't heat. I don't think Zojirushi can last more than 1 year but my boiler did. Not a good buy. We hope that the quality of customer service will improve in the future.
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