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China, Beijing
1 Level
720 Review
49 Karma

Review on ZIPIT by Craig Sexton

Revainrating 1 out of 5

Experience with the ZIPIT Online Store was disappointing

I've done a lot of internet shopping, so I wasn't happy with my most recent encounter with ZIPIT. Although their products may seem high-quality at first glance, I discovered that they were not as robust as I had thought. The things also did not reflect the thorough descriptions that were given on the internet. Additionally, the level of customer service was poor. The personnel I interacted with seemed uninterested in assisting me in solving my problem and lacked product understanding. To make matters worse, shipment took a long time, and my order came much later than it was supposed to. Overall, I had a poor experience with the ZIPIT online store. Others should exercise caution while purchasing from them and using their customer support because there are probably better options out there.

Pros
  • Superior assistance for clients
Cons
  • poor client service