I think their customer service is one of the best in this industry! They are always willing to help with any questions or concerns we may have.
Their team has been great for our agency and they are very flexible when it comes to scheduling meetings. Not much to dislike about them other than maybe being able to do more things live during calls. We love working with TLLB because they really listen to us as clients (and even better - as fellow small businesses) and work hard to get us seen by potential customers.