MY DAUGHTER WANTED A TIE FOR EASTER. It was cute but the zipper broke the first time I wore it and part of the material couldn't be found. She wanted it so bad she wouldn't let me send it back. I was so disappointed. The 5 star reason is that after reading my review they contacted me and asked if I would like a replacement or a refund. I took a free replacement because my daughter loved it so much! Now that's what I call great customer service.
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