The team at hostnoc is always eager to help us when we need it most! Our IT department has been very impressed by how fast they respond and resolve any issues or concerns - even ones after hours/overnight timeframes!! There isn't much I dislike about this service so far. They make sure everything works as planned for my hosting needs each month without fail. Their support staff are also incredibly helpful if you have questions along your way (even though there's only 4 people supporting over 20 clients!). Great prices compared to other providers out here too! Easy monthly bill paying process- no hassle needed from account management side either which makes me appreciate them more than some others because those companies take forever sometimes just to get paid once per quarter haha :) If anything comes up during the next billing cycle feel free to contact customer care straight away rather then waiting until 3 weeks later!