I like the ease of use and how it integrates with our existing apps and business processes. It's easy to train users and integrate into our system. There aren't many things you really dislike about it. The support has been great. We have used several other products from this vendor, but this one seems to be the best at solving our problems. There are a few features we wish were available in the product, but they are working on them. Currently using an external file management tool called Xdrive. This helps us track documents across different applications.
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