Review on Rheem RTEX-18 Electric Tankless Water 🚿 Heater - 18kW, 240V, Small - Gray by Mikey Shook

Not working. According to the manual, it is an internal fault. Based on the internet, this is a common problem. So, just to clarify, we removed our old water heater, remodeled the house to install the new water heater, rerouted the plumbing to accommodate the new water heater, repaired the wall to accommodate the new water heater, and it all got clogged on and the part that heats the water doesn't work. . I did this without a water heater. Of course, I returned the defective product, received a refund and ordered another brand within a day, but now there has been no hot water in our house for 6 days. Luckily my mum lives next door but be sure to think about what you will do if you receive a defective item before ordering. Oh I almost forgot, the number I called is the one listed on Amazon. I left a message as they are on bank hours and to date no one has called me back.