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1 Level
1320 Review
52 Karma

Review on cohesion by Mark Ponnusamy

Revainrating 5 out of 5

Software is great and Customer Service SUPERB

Ease of use! They are very good at explaining everything you need to know about their software in an easy-to understand way with ample demos/trainings available via webinars or phone calls - we have never had any issues figuring out how this works from day 1 until now when it was needed again recently (we still get support!).

img 1 attached to cohesion review by Mark Ponnusamy

Their customer service has always been exceptional as well!! We do not like some aspects such as having our own account manager which could be beneficial but they can definitely help us without asking too many questions since I am sure there's someone else who knows more than them anyway ;) Highly recommended if your looking into getting integrations between tenants' apps together within one system. You will learn all different types off ways these services work by using trial accounts before committing big bucks :).

Pros
  • Great UI
  • Easy integration options for other applications / products
  • Customer Service is great, especially helpful during onboarding process.
  • Very responsive team members that answer tickets promptly & professionally :)Cons : Nothing really comes up except maybe just wishful thinking
Cons
  • I will keep silent