We have been using this software since it was first released in 2007, to be able get our data into one database so we could manage many of different lab tests from multiple sources with ease! It's not perfect by any means but has helped us streamline processes quite well when compared against other programs that are more expensive or require additional training/ support (ease-of use). I wish they would make things easier at times - especially if you're new like me who had never used such an application before now learning how everything works together instead just having separate applications managing each area separately; however as mentioned above there isn't much room for improvement here currently once setup correctly its pretty good!!