I love that we have everything right at our fingertips - videos from youtube / live training courses in one spot - video chat for 1:1 support during work hours. Sometimes it can be difficult with so much content being added every day/ week/ month etc sometimes you just want something simple or quick access instead of having to hunt through all your resources which may not always lead to what you are looking for. Be clear about your expectations before signing up as there will likely come times where things don't quite turn out like anticipated. We're using this primarily to help educate staff on their jobs but also some self learning sessions. I like the fact that it is very easy to use and has a lot of features. It is very customizable and allows the user to create their own courses. I dislike that it is not as intuitive as other systems. I have to learn how to use it. I am trying to create a course to teach my employees how to use our software. I am hoping to use this to train my employees on how to use our software.