The ingredients in this kit are excellent and arrive perfectly fresh. Bottles, caps and sanitizers also work very well. The instructions are very clear and understandable. However, Little Big Mouth Bubbler has some problems. The first cracked when I inserted the jack. Northern Brewer was kind enough to replace it for me so I would say their customer service is absolutely excellent. Unfortunately, the replacement bubbler leaked through the nozzle no matter what I did - I removed and replaced the nozzle a dozen times before looking at other options. Finally, a friend recommended using silicone caulk to caulk the area around the pipe. It worked, but will likely need to be repeated with each new batch to maintain a hygienic environment. North Brewer's customer support is excellent and it's a pretty well thought out package. However, the piping system for the Little Big Mouth Bubbler needs an overhaul.
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