Terrible company. It's pretty obvious the bag was torn up by whoever grabbed it and they just decided "well" and sent it to me anyway. When I opened the box I saw tears and tears all over the package. Both handles are torn off, one is torn down to the seam. Honestly, it's pathetic. Obviously no problem with the delivery as it would just be illogical and the box was in perfect condition. To me that says a lot about a company that ships their products in this condition. Reading the reviews I knew the bag was flimsy but I didn't even get a chance. Would give one star but the bed itself seems to be of sufficient quality and would work fine for what I need.
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