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1 Level
1298 Review
52 Karma

Review on Polaris Enterprise Solutions Limited by Anthony Cornelius

Revainrating 4 out of 5

PESL as an Oracle partner for 15 years!

I have worked with Polaris for almost 15 years now. They are one of our partners who support us when it comes to integrating IT systems. We use them as an Oracle partner which includes their implementation services including consulting and training. The people working at PESL are friendly and always ready to help out! Sometimes we run into problems but they take responsibility without hesitation. Nothing specific, everything works well. Support from both sides. I like how easy it was to create an account for my clients using their existing email address. The support team were also very helpful when setting up new accounts. It can be a bit confusing at first but once you know what's required then it's not that hard. We have been able to use this system for our customer relations department as we are now able to send out automated emails with links back to website pages which helps customers find information they might need quickly.

Pros
  • Extreme flexibility in customising different types if applications according your needs.
  • Good communication among various parts within organisation;
  • Easy set up by administrators compared eith similar solutions (eMail etc.)
Cons
  • In many cases requires too much time spent developing own software / components instead building upon available open source solution or even just buying standard