The simplicity of using this service is amazing! We've been able extract data out in seconds instead minutes or hours previously done by other services that require more setup time than we have available at our disposal as engineers/developers for small teams with limited resources (ease).
I recommend it 100%. It's very easy once you get used too its features but also requires some initial work before getting usefull results since there are quite few tutorials about how exactly can be implemented those solutions into your projects. Data extraction has never had an excellent price point compared tho many cloud providers nowadays so even if they could provide better support i'd still say go ahead just because their pricing seems fair enought nowaday market standards considering all things like speed etc..