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New Zealand, Wellington
1 Level
691 Review
38 Karma

Review on BougeRV by Eddie Breezy

Revainrating 1 out of 5

A One-Way Ticket to Frustrationville: That's What BougeRV Is.

Put on your seatbelts, folks, because I'm about to take you on a wild journey as I describe my experience with BougeRV. To begin, their website has the appearance of having been designed in the early 2000s, which is not precisely something that instills confidence. But what the heck, I figured I had nothing to lose by giving them a try. Big blunder. After placing an order for a solar panel and waiting several weeks for it to appear, I was disappointed to find that it had been broken while in transit. Nothing happened when I attempted to get in touch with their customer service in order to get some assistance from them. The passing of the days turned into weeks, but there was still no reaction. They did not get back to me until I threatened to post an unfavorable review, which is what ultimately prompted them to respond. And even after being informed of the error, they did not apologize and were not helpful. If you like to be kept waiting for a long time, have your purchases damaged, and receive poor service, then BougeRV is the perfect internet store for you. But if you value your time and your health, I would advise you to avoid getting involved in this mess.

Pros
  • team of customer support representatives who are helpful and responsive.
Cons
  • Some users have mentioned having negative experiences with customer service.