I like how easy it was to use, but also liked its interface since i've used lots of other software in my previous jobs so this one has been very familiar for me from using screenshots already! Nothing really at all dislike about screemshot itself as far as being able to capture screens goes. It's not necessary expensive either which makes sense given the quality you get outta here when compared with competitors' services!! Just go ahead give them try if they have free trial version available just do what their site says otherwise your money will be wasted cause even after giving full time there isn't anything much worth mentioning. Capturing screen shots are important to our business process hence we needed some way where people can upload images easily without having technical knowledge required.