I've had this unit for over a year now. I replaced an old SMB class router with this one and had no problems. I say "set and forget". But we all know that we need to make sure our devices are secure these days. While it would be nice not to, even I have to regularly update the device for Cisco patches. I also frequently log in and enable/disable my guest network. I'm doing this from a web app and from a phone app. I love how I can use the Phone app to access router-attached (USB) storage from multiple laptops and from my phone when connected to Wi-Fi. This comes in handy when I have a group of friends and need to get to my character sheets and print out some spare parts while we're playing in the garage. So, yes, overall I like this router. It is reliable and easy to use/configure.
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