I like how easy it is for me as an owner/operator, or even just someone who works in the office, to book our services with this tool! It's great that we have more options than ever before when booking out jobs through multiple platforms (we use both). The customer service has been amazing too - they are always available via email if needed, but also respond very quickly whenever there IS something wrong. We haven't had any issues at all using their software since day one of its inception. There really isn't anything bad about it either. If you're looking for a reliable platform where everything runs smoothly from start-to-finish then go ahead and give them a try! They've helped us save a lot of time by allowing us to schedule work much easier without having to constantly check other websites ourselves. As well as saving some money due to not paying additional fees for each website used. Our clients LOVE.