This is my first experience with this distributor. Like other buyers, I wanted to save Sony and money by fitting it into the previous cage. It is not yet decided if I got what I expected in terms of the lifespan of this lamp. Philips is 3x more expensive than this lamp and of course I don't know if it's worth it. I bought two of these lamps - one with expedited shipping and one with regular shipping (just in case). Both arrived the same day - looks like my expedited shipping was a waste of money. When I asked customer service about this I got an inkling that the lamps would arrive within the expected time frame - no mention of credit when I asked about it. Decided to just let it go. One lamp worked perfectly, the second is in the DOA return stage. I had no problem with that, we are bound to receive DOA electronics from time to time. We were supposed to get a lamp glove, but neither of the two I got had one. More later when I have some history with this company.
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