I like that it is easy enough for employees without programming experience or IT knowledge (like myself) to use, but at same time gives them access to more complex training programs if they choose to pursue those options in the future! There are some things we've been able to train our staff with using this software - from creating custom reports through to managing employee attendance- which has helped us greatly as an organization. We have not encountered any issues yet while working with their support teams either, so far everything seems great! They offer both free trial periods where you can try out all features before purchasing anything, plus there's also no contract required once purchased. It does require internet connection though - otherwise offline mode doesn't work well; however, since its cloud-based service, this shouldn't be much trouble unless someone isn't connected very often. Our main issue was trying to track employee absences via paper forms vs having automated data entry into our database by way of TrainingY.