It was a great purchase. Please read the supplier's instructions on the Amazon site. They are VERY accurate. They will prevent problems with water leakage etc. I had trouble unlocking the iron but had no problems after that. The water tank stayed full while I "squeezed" all of my daughter's hair. There wasn't much of a difference between using steam or a heated platen. It's good value to have options. (Excellent packaging with combs, glove and clips).
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