I love how quick it was to set up our system, we were able use everything in just minutes! The customer service has been amazing as well with any questions or concerns you may have had they are always there for us!! Nothing yet but will update when something comes along :) We can now easily keep track of appointments/reservations through this platform instead having them emailed back n forth which saves time from both sides by not needing emails going out every day between me emailing my assistant then her sending another copy via text message etc.. It also allows people who aren't tech savvy like myself (myself included) be more comfortable using their smartphone without being worried about getting things wrong haha :). Also great because if someone forgets what appointment its at everyone else knows so no confusion over where anyone needs too go next! Very simple process once setup however do take some extra steps such making sure each person's profile page links correctly otherwise nothing shows until after.