As a product manager, I was dismayed by Landworks' lax approach to quality assurance. They had a wide selection of outdoor gear, but most of it was cheaply made and easily damaged. Customers who had bought Landworks' items frequently contacted us to complain about corrosion, loose fittings, and cheap construction. Their customer support was unresponsive and unhelpful while trying to resolve these problems. It's unfortunate that such potential was squandered due to carelessness.