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Edris Holwell photo
South Korea, Seoul
1 Level
748 Review
36 Karma

Review on Taglory Reflective Cat Collars Breakaway With Bell, 2-Pack Girl Boy Pet Kitten Collar Adjustable 7.5-12.5 Inch, Red by Edris Holwell

Revainrating 5 out of 5

Excellent product, even better customer service!

LOVE this collar, and love the excellent customer service from this company.Tag is easy to read with my cat's name and my phone number. Had the first one for well over a month and writing is still easy to read - hasn't rubbed off like others are afraid it will.Breaks away easy enough if cat was caught on something, but not so easy that he takes it off himself like the 2 (from other companies) before this that are inexplicably lost forever.Collar is super easy to clean - necessary with an outdoor cat! I just take a wet cloth with a little laundry detergent on it and give it a quick wipe. Just a couple minutes' work and it's like new.The reflective part is HIGHLY reflective, and even though it's starting to rub off a tiny bit (about the size of a pencil tip in just a couple spots), it still does it's job perfectly.I personally didn't like the bell, it's just a little too big for a tiny kitten, so I switched it with one from a different collar.The tag was positioned in a way that I couldn't adjust the collar small enough for a 4 month old kitten, but it was incredibly easy to take the tag off, adjust the collar, then put the tag back on in a better spot. However, I'm not worried about the tag falling off on its own.Collar came much faster than promised - nearly a month early. Personalization takes time, but I'm sure the un-personalized ones ship even faster.I had made a mistake on the first collar - MY MISTAKE, not theirs. When I came back here to just order a new one, they weren't offering a personalized option anymore. Super bummer.So I sent the company a message through Revain asking how to go about ordering another with the correct info on it. They replied right away, and sent me a new, correct collar at their expense. I offered, but they wouldn't let me pay for my own mistake!Second order came quickly as well.I certainly won't hesitate to order from them again, based on their customer service alone.The fact that the product is extremely well made and shows no sign of wear and tear - no loose threads, not even a speck of dirt - doesn't hurt either!When I need another collar (even if they still don't have name options), I'll definitely be coming to these guys.

Pros
  • Vibrant color helps identify which cat belongs to which owner
Cons
  • The bell can be annoying for owners and neighbors