I love that this is an easy way to host my business numbers without having all of our resources tied up in IT staff! It was very simple when setting it initially but there's some learning curve since you don't have access right away like other services do (it takes time). The support team at TLC has been wonderful though - they've helped me out several times with getting started or troubleshooting issues along-the road so far!! Easy setup process + excellent customer care = win/win. Honestly not much dislike about anything yet :) Have had no problems thus far aside from being newbie user which any tech person can help fix once your used too them ;) Just starting using tele cloud now however great start already made by putting us straight into hosted voip solution!