As a serial internet shopper for cosmetics, I couldn't wait to give OVX a try. Despite their claims to prioritize quality and customer service, I was not impressed. The quality of the things I received was nowhere near as excellent as advertised, and I even received a damaged item. When I voiced my dissatisfaction, the customer service reps were unhelpful and offered no solutions. Their refusal to accept responsibility for the broken product and their lack of accountability left a sour taste in my mouth. The poor quality of their products and their lack of dedication to client satisfaction discredit OVX's claim to be the top choice for all beauty needs. Therefore, OVX is not a company I can endorse as carrying high-quality cosmetics.