Easy to use and understand interface. The app allows you to customize different notifications that are sent out. This software is very convenient and helpful as well. It has helped me keep in contact with my clients. I haven't found any dislikes about this product so far. With deskbell, communication between clients and us is easier. We can send out messages quickly and reach our customers easily. I like that you can create your own lists of rooms in each hotel or resort so everyone knows what is available at any given time! The ability it gives me as an owner/manager allows us better control over our business without having employees constantly calling back with questions regarding reservations etc.. It has been very helpful because we are no longer relying solely upon employee availability when trying fill up vacancies during peak season!!