My husband and I went back and forth for a long time about whether or not to purchase this very pricey "toy." We are in no way sorry that we made the transaction. Although it does not function at maximum mode for an extended period of time, this is the only method that any vacuum cleaner can clean it. After every single time, just a shock after the carpet has been cleaned. It works well, fast, simply, and readily even when set to medium mode. I have no idea who would claim that the handle is uncomfortable because it's actually extremely comfy. In general, cleanliness is something that justifies the cost! I advise