Header banner
Revain logoHome Page
Jeff Callier photo
1 Level
778 Review
57 Karma

Review on Premium Certified Tera Grand Lightning Aluminum Cable by Jeff Callier

Revainrating 1 out of 5

They work great until they stop working

I bought my first braided Lightning cable about 1.5 years ago. I've since bought 3 more and when they worked they worked very well. Charged quickly, never received notifications that the accessory is not supported. I was obviously satisfied enough to purchase more for myself and other family members. A few weeks ago I noticed that one of them charges intermittently. It seemed like it only charged intermittently when the cable was plugged in a certain way. I contacted Tera Grand and the RMA process for the replacement was very easy. In fact, I gave an extra two stars for the quick response of their customer service team. After receiving the faulty cable they sent a replacement cable and informed me that the cable I sent was twisted on one end. This was the one I use on my bedside table so I didn't doubt it as I've accidentally done it over time when using a phone plugged into a cord. But even a week after receiving the replacement, I noticed that two more cables were beginning to fail. I examined these cables and found no visible signs of twisting. Also, these cords were primarily used to charge phones at the counter at night, so they were never moved or pushed around while the phone was plugged in. One is still under warranty and while the process was easy I think I'll try to find another brand that will last longer than a year (if that). The braided design of this cable prevents fraying, but doesn't necessarily make it more durable in terms of "twisting" the cable. Update: downgraded to one star. Every cable I've bought/donated has stopped working. One even started smoking while plugged into an outlet in my car! And I didn't bother requesting a replacement for the one still under warranty as I was basically accused of "twisting" the last one I sent.

Pros
  • Computer Accessories and Peripherals
Cons
  • Available in white only