The best way for me to break it down into pros and cons Pros: - Excellent customer service. My custom basket was a little crooked which was a problem as my vehicle is priced a bit lower than most other SUVs. I emailed my concern and they assured me it would work as intended and even partially compensated me for my issue. - Fits A LOT. We stayed in Florida for a few months during the pandemic and brought many amenities and essentials for two adults, a toddler, a dog and two cats. It suits everyone! Cons: - The design isn't the best. While it held up well, the materials felt cheap and poorly made. For example, nuts and bolts were sharp. They scratched some of the luggage we're sitting on. - The folding mechanism is poorly designed. It requires tools to fold and unfold. Not very helpful. - Welds are not accurate. As I mentioned earlier, the basket sat crooked on my car despite using the trailer stabilizer. The cover is complete junk. You must select an $8 tarp from a home storage facility. Overall I think this is a good option, but I wish I'd spent a little more for something that was much better in quality.
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