Header banner
Revain logoHome Page
Dan Rivera photo
Russian Federation, Lowell
1 Level
656 Review
25 Karma

Review on SunnyBay by Dan Rivera

Revainrating 3 out of 5

Customer Service at SunnyBay was disappointing.

Because SunnyBay promised to provide exceptional customer support, I was eager to place an order with them. Unfortunately, my experience was far from positive. I had problems with my purchase, and despite contacting them via their website and social media channels several times, I didn't hear back for more than a week. When I eventually got a response, the customer support agent was unhelpful and didn't seem to really get what I was worried about. I felt frustrated and let down, particularly in light of the high standards that the company's marketing had set. The quality of the products I received was also subpar, with some of them coming broken or in subpar packaging. It is obvious that SunnyBay's commitment to providing the "greatest goods" does not translate into their real offerings. Overall, I am unable to endorse SunnyBay as a trustworthy online retailer with first-rate products and support. My experience was disappointing, and I would advise others against placing orders from them.

Pros
  • Products of the highest quality.
Cons
  • limited range of products.