I like that they are very good at what we need them for so it's been easy getting things set up with their team of experts! My only dislike would be any long time lag between invoice being paid/receipts issued by bank account / payment card provider etc but this has nothing directly connected in terms how or why? The end result was great - exactly as expected from us (customer) & highly recommended if you're looking into something similar!! I like that its very easy for me to use as an admin of my business. It has been very helpful in managing all of my accounts and keeping them up to date with any changes or additions. There have been times when it would be slow at responding back but other than that i am happy with it so far. Easy to use and can access from anywhere which makes things easier if you are traveling frequently.