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Review on 🍷 Premium le Creuset Foilcutter Gift Set, Black Lever Model - The Ultimate Wine Lover's Essential by Kristen Simon

Revainrating 2 out of 5

Very poor customer service

The device broke after two years but don't worry there is a 10 year guarantee. Called Le Creuset, they said it was covered, got an RMA number and they received the defective unit on 08/26/2016. They called on 9/7/2016 and said that the device would be delivered in 2 days. They called again on 09/20/2016 and told me that the order will be delayed until October. I have no idea who to believe. I didn't expect that from Le Creuset, especially when I bought the product through Revain. Very bad customer service.

Pros
  • Finally bought it
Cons
  • Not the best