When I bought a tablet case from Roocase lately, I was very unhappy with the service I received. To begin with, it took a lot of time and effort because the website was so sluggish and complicated to use. Second, it took me a lot longer than I had anticipated to complete my purchase because the checkout procedure was so unclear. The quality of the merchandise was low, and it did not match the description on the website. The material was cheap and flimsy, and the cover did not provide a snug fit for my tablet. It was annoying and time-consuming to go through all the hoops and complete out the extensive form required to return the product. In conclusion, I will not be purchasing any more goods from Roocase because of my unsatisfactory experience.