The support team are incredibly helpful and will do anything for their customers. They are always there when you need them, even during non business hours. I would highly recommend Haccp Now to anyone looking for help with their food safety management systems. The fact that they can provide an expert opinion on any aspect of their software (or lack thereof) helps to alleviate many concerns. We were using a basic Microsoft Excel spreadsheet to manage our raw material inventory. It was extremely difficult to keep track of what we had on hand, and it was very easy to make mistakes. Our accountant used to send us daily reports but was getting overwhelmed by the amount of data she was being sent. So she stopped sending us these reports. This meant we were no longer up-to-date on our inventory levels, which made it impossible to plan our weekly menus. With Haccp Now, this has been solved. Not only.