I like how it helps me do more with less of my time. The ease at which you can manage your case information. For those that use cases for multiple projects it's not as intuitive or user friendly if one project needs updates than others who might also be using their data set. Keep up with what other investigators are seeing because this could make big differences in our results! Easy way to keep track of investigations from different agencies/companies (or even internal). The fact that it's easy enough for new users without any coding experience or IT support to use makes this tool great! I am able to quickly find data in my database with little effort at all. There are some features which aren't as intuitive (like how you can search by date), but overall we've been very happy using these tools over other applications like Excel. This has helped us streamline our processes internally from start-to-finish.