The program is easy to use and has all the features one needs to run their practice successfully. I have found it to be very user friendly. It does not take long to learn how to navigate through the system. The support team is also very helpful and responsive. Not much to dislike about this product. The only thing I can think of that could improve upon would be adding more advanced reporting options. We are using Consult-PRO for patient management, scheduling and billing. This allows us to focus on our clinical work instead of managing the administrative side of running a dental practice.