We bought both the tank and the bowl. The tank arrived in perfect condition. The bowl was scattered in transit and arrived disassembled. Revane came straight away and took the mug and sent us another one and it arrived on time and in perfect condition. So thanks Revain for that. Note that this bowl is DIFFICULT to put in - our plumber learned some new swear words while putting it in. And yes, we had to call a plumber because my husband was having too much trouble trying to do it himself. And he knows what he's doing with this stuff. However, once everything was finally assembled, we really loved this toilet. It's smaller so it was perfect for our small guest bathroom. It looks very beautiful and works like a charm. We bought a separate black seat to put on and the overall package is amazing. I particularly like the smooth bottom of the bowl - it's easy to clean and looks stylish. Comfort height also fits - really great!
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