The best thing about my20 tower is the simplicity. It enables me to focus on driving business instead of being distracted by other tasks. I can go in and make changes without having to ask anyone for help. If there are any problems with the system, it doesn't take long for someone to solve them for you. I like that I have access to all of my information on one screen. I haven't found anything that I don't like yet. It's easy to use and keeps me focused on driving business. I am able to keep track of important data such as sales numbers and vehicle mileage at a glance. This also makes it easier to send out monthly reports.