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South Korea, Seoul
1 Level
687 Review
59 Karma

Review on YBENLOW by Robert Dickinson

Revainrating 1 out of 5

Online retailer YBENLOW: Beware of Subpar Products and Nonexistent Customer Support

I fully concur with the earlier reviewer who said that YBENLOW is a bad online retailer. Their jewelry, shoes, and accessories are all of such bad quality that they can hardly be worn. Their customer care is so poor that it hardly exists. I also bought a dress from YBENLOW, and when it showed up with a hole in it, I was extremely upset. I requested a refund or exchange through customer support, but got no response. Nothing was said or done to assist. It is obvious that YBENLOW does not respect its customers or stand by its products. Do not fall for their slick website and seeming bargains. They offer subpar goods that are not worth the money. And good luck contacting their customer support staff if you do experience a problem with your purchase. I highly suggest that everyone steer clear of YBENLOW and stick with merchants who genuinely care about their customers and the caliber of their goods.

Pros
  • Comprehensive offering of apparel, footwear, and jewelery for female customers.
Cons
  • Sizes can vary widely.