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Germany, Berlin
1 Level
752 Review
44 Karma

Review on Tagitary by Caleb Olsen

Revainrating 3 out of 5

Our Frustrating Experience with Tagitary Consists of Products That Are Disappointing and Having Poor Customer Service

We are a family that places a high importance on having fun, being creative, and gaining knowledge, therefore we were really thrilled to test out the goods that Tagitary offers. Unfortuitously, our interaction with the company resulted in feelings of dissatisfaction and exasperation on our part. The actual products did not live up to our expectations; they did not pique the interest of our children or deliver the exciting and exciting play experiences that we had hoped for. And when we asked for assistance from Tagitary's customer care, we were met with comments that were both useless and disrespectful, which just increased to the irritation we were already feeling. Tagitary did not live up to our expectations, despite the company's claims that it would encourage creative expression, intellectual growth, and physical activity. We are unable to endorse either their products or their customer service, and as a result, we will be exploring elsewhere to satisfy our family's need for playtime.

Pros
  • Individualized attention to each client
Cons
  • poor customer service response