The ability for my team members across 3 sites in NY & SF easily communicate with each other via video call or text messages has helped us create better work relationships as we are able connect throughout our day more frequently than before! Not much dislike so far - just need some improvements of course but that's normal when any new product comes out (especially one used by many). I highly recommend this program if you're looking into it because its very easy-to use even though there may be minor glitches here'.