I installed this system about a year ago. Since then the system has worked flawlessly. Unlike other NVRs, this NVR records continuously even when motion detection is enabled. This is normal as 2TB allows about 2 weeks of continuous recording. The manual may not be up to date on exactly how this system works, but being a basic system I was able to learn all the features and customize it to my liking. The best ratio of price and quality! Also, I received prompt answers to my technical questions and solved the issue with AVSS application in a very short time. The service team is fast, professional, polite and very pleasant to work with to solve my problem. 2 thumbs up! Many moons later. When the updated ZOSI AVSS software failed to properly play back the previously recorded video, ZOSI Customer Service and its technical teams worked hard to resolve the issue. The latest update (AVSS_1.7.4) released today 9/27/21 works like a charm. ZOSI's customer and technical teams were friendly and willing to go the extra mile to solve my problem. Excellent customer support team.
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