The ease to connect with our sales team through chat is amazing! They are fast at responding in an efficient manner for us as well so that we can make decisions quickly!! I have not found anything yet but if there's something i do dislike it would be their pricing structure where they charge you per person who uses your application like other companies offer free trial or monthly plans etc..
But this might just depend upon what type of solution/plan one needs from them such as accounting software ERP CRM ECommerce Customer Service Automation Software SaaS Data Management Platforms.